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When placing an order or registering on our website, we save multiple pieces of information which includes:
- Your Name
- Email Address
- Address of Residency
- Phone Number
- Demographic Information
- Consensual Records
- Payment Details
We collect personal information from you such as your Name, Email Address, Address and Phone Number to comply with laws and to distinguish you from other users that take advantage of our service. Furthermore, we collect your demographic information to assist us when targeting specific users with advertisement messages. We save your consensual records to prevent sending you emails and other related marketing information when you have opted out. Finally, we store your Payment Details such as your PayPal Email to assist us with identifying users in the event of a payment dispute.
We will not share your information with any third-party customers without consent beforehand. However, we may share your information with legal authorities such as the Police if you are found to be committing a crime on our service, or if they specifically request your information.
All of your information is stored in secure databases that cannot be accessed by any member of the public, as well as the staff team at Slashy Hosting. Additionally, we encrypt all secure information via Secure Socket Layer (SSL) which all of our panels and our main website have.
Slashy Hosting will never modify your saved data unless specifically requested by you. Furthermore when requesting support for your product/service you have an option to disallow our technical team from accessing your service when opening a ticket.
All backups that Slashy Hosting stores are on an off-site backup server which is secured by digital keys and cannot be accessed by any member of the public and/or member of staff at Slashy Hosting.
You can remove your cookies stored on your computer by visiting your website browser settings and removing them.
The CAN-SPAM Act is a law that sets guidelines for emails and messages sent by commercial companies. Under the CAN SPAM Act you can request to have emails not sent to you anymore. To be in compliance with the CAN SPAM Act we agree to:
1) Users can unsubscribe from emails
2) Identify marketing emails as an advertisement in a reasonable way.
3) Not use misleading subjects or email addresses.
You may receive a ‘data pack’ from Slashy Hosting if you would like to know what information we store from you. To request a data pack you can open a ticket with our management department who will supply you with your data pack usually within 3-4 working days.
If you would like your account deleted, you can request this by opening a ticket. Please note that in certain circumstances we do not remove accounts such as an ongoing/past investigation that we must retain to prevent you creating another account. If you would like to receive more information regarding account deletion, you may contact us by opening a support ticket.